Incident Response (IR)
When a breach hits, every minute counts. We contain, investigate, and recover fast.
Incident response built on global standards
Ransomware, business email compromise, and data breaches don't wait for a convenient time. Our Incident Response service follows globally recognised frameworks (NIST SP 800-61 and SANS PICERL): preparation, identification, containment, eradication, recovery, and lessons learned, adapted for the reality of growing Malaysian businesses that don't have an in-house security team.
- 24/7 emergency response hotline for active incidents
- Rapid containment to stop attackers spreading further
- Root-cause investigation and forensic evidence handling
- Eradication, safe recovery, and system restoration
- Plain-English incident reports for leadership and regulators
- Scaled and priced for growing Malaysian businesses
A proven, six-stage response
The same lifecycle enterprise security teams rely on, sized and explained for businesses without one.
- Preparation: readiness review, IR playbooks, and contacts on file before anything happens.
- Identification: confirm what happened, how, and how far it has spread.
- Containment: isolate affected systems and accounts to stop further damage.
- Eradication: remove the attacker's foothold, malware, and persistence mechanisms.
- Recovery: safely restore systems and validate the business is clean.
- Lessons Learned: a clear report and roadmap so it doesn't happen again.
Not sure if you've already been compromised?
Suspicious activity, an unexplained slowdown, or a tip from a partner or customer: sometimes there's no confirmed incident yet, just a nagging concern. Our Compromise Assessment proactively hunts for signs of past or ongoing intrusion across your systems, so you know where you stand before it becomes a full-blown incident.
- Proactive threat hunting across endpoints, network, and cloud
- Clear verdict: compromised, clean, or needs deeper investigation
- Fast turnaround, minimal disruption to daily operations
Under attack, worried you're compromised, or planning ahead?
Whether it's an active incident, a compromise assessment, or building an IR plan before you need one, talk to us.